Prescriber surface
Clinical and concise
Prescribers send orders against your formulary and track fulfillment without a phone call.
The platform
The platform that does the work.
CompRX runs intake through quality as a single agentic system. Each agent has a narrow job, a confidence threshold, and a queue you control. You stay in charge while the work moves faster.
One backbone, four surfaces
One backbone. Four ways in.
Prescribers, pharmacists, patients, and admins share the same agent backbone. Each surface is tuned to the work that role actually does.
Pharmacy surface
Operational and SLA-aware
Your team works a prioritized queue with drafts already prepared.
Patient surface
Plain-language and voice-first
Patients check status, refill, and pay without tying up your staff.
Admin surface
Strategic and data-led
Owners see throughput, margins, and the prescriber pipeline in one view.
How agents work
Narrow scope. Visible confidence. Your queue.
Every CompRX agent shows its confidence on each action and routes the work to the right person. Nothing leaves the building without a checkpoint.
Scope
Each agent does one job well. The intake agent never touches compounding. The compounding agent never ships.
Confidence
The agent shows how sure it is. Low confidence escalates automatically.
Approval queue
You see every drafted action before it sends. Confirm, edit, or reject.
Audit trail
Every agent action is logged with a timestamp and the person who approved it.
Agentic workflow walkthrough
Six stages. An agent in every one.
Legacy software automates one step and hands the work back. CompRX runs the whole pipeline and hands you the sign-off.
- 01
Stage 01 — Intake
Agent in chargeLegacy way
Prescriptions arrive by e-Rx, phone, fax, and SMS, and a staff member sorts each one by hand.
The CompRX way
The intake agent triages every channel, verifies insurance, and flags issues before they reach a person.
You confirm
Exceptions the agent couldn't resolve — nothing routine.
- 02
Stage 02 — Processing
Agent in chargeLegacy way
Staff chase refills, key in insurance billing, and rebuild B2B orders and invoices one at a time.
The CompRX way
The processing agent handles routine refills and billing, builds B2B orders, and escalates only the exceptions.
You confirm
Escalated billing edge cases and pricing exceptions.
- 03
Stage 03 — Compounding
Agent in chargeLegacy way
The compounder works from a formula sheet and reads the scale by eye.
The CompRX way
The compounding agent guides formulation, reads the integrated scale, and runs the QC check in real time.
You confirm
The pharmacist signs off on the finished formulation. Always.
- 04
Stage 04 — Dispensing
Agent in chargeLegacy way
Inventory and controlled-substance counts are reconciled at the end of a long day.
The CompRX way
The dispensing agent verifies barcodes, reconciles inventory, and tracks controlled substances as each order moves.
You confirm
Controlled-substance discrepancies, the moment they appear.
- 05
Stage 05 — Shipping
Agent in chargeLegacy way
Staff pick a carrier, print a label, and field "where is my order" calls all afternoon.
The CompRX way
The shipping agent picks the optimal carrier, prints, tracks, and texts the patient automatically.
You confirm
Nothing routine — the agent ships and the patient is notified.
- 06
Stage 06 — Quality
Agent in chargeLegacy way
OOS reports, CAPA records, and vendor qualifications are pulled together the week before an audit.
The CompRX way
The quality agent maintains OOS, CAPA, vendor qualification, and training records continuously, audit-ready every day.
You confirm
CAPA actions and vendor approvals.
Six agents. One pharmacist. Every clinical call still yours.
Getting started
Three steps to your first agent-run morning.
1
Embed the widget
Drop one script on your pharmacy website. The widget appears for prescribers, patients, and your team.
2
Connect your formulary
Bring in your formulary, prescriber list, and patient roster by CSV or one-click PioneerRx import.
3
Approve agent drafts
Watch agents draft orders and queue messages. Confirm what's right. The pharmacy starts moving.